Privacy Policy

Effective Date: November 01, 2025

This Privacy Policy describes how OTAT-WTX ("the Site," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from www.otatwtx.org/merch.

Information We Collect

We collect personal information from you when you interact with our Site. This information falls into the following categories:

  • Identifiers — Name, billing address, shipping address, email address, phone number, and IP address. Purpose: To fulfill orders, communicate with you, and prevent fraud.

  • Commercial Information — Records of products purchased, order history, and payment details (processed securely by third parties). Purpose: To process transactions and manage customer service.

  • Internet Activity — Information about how you access and use our Site (via cookies, log files, and analytics services). Purpose: To improve site functionality and analyze store performance.

  • Communications — Information you send us via email or contact forms. Purpose: To respond to inquiries and provide support.

How We Use Your Personal Information

We use the Personal Information we collect to provide our services to you, which includes:

  • Processing Orders: Fulfilling orders, processing payments, shipping your merchandise, and sending receipts or confirmations.

  • Customer Support: Communicating with you regarding your account or orders and responding to inquiries.

  • Marketing and Promotion (if applicable): Sending promotional emails or updates if you have explicitly opted-in.

  • Security: Detecting and protecting against fraudulent or malicious activity.

  • Improving the Site: Analyzing site usage to improve our offerings and customer experience.

Sharing Your Personal Information

We share your Personal Information with third parties to help us run our store and fulfill our purposes, as described above.

  • Service Providers: We share necessary information with service providers to perform services on our behalf. These include:

    • Payment Processors: Stripe, PayPal & Venmo to securely process payments.

    • Shipping Carriers: USPS & UPS to deliver your products.

    • Analytics Tools: Google Analytics and Squarespace to help us understand how customers use the Site.

  • Legal Compliance: We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and remember your preferences (like items in your shopping cart).

  • You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our contact form.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our contact form.